Terms of Use

1. Scope

These terms apply to the use of the Service by businesses acting in the course of their trade, business or profession. By registering you confirm that you are not acting as a consumer. The Service is not intended for, and may not be used by, consumers.

2. Provider

The Service is provided by Dreamstack Media Limited, 56 Daly Street, Belize City, Belize District, Belize (Company Registration No. 000052397; Director: Stefano Sordini). Contact: [email protected].

3. Description of the Service

The Service lets you create and manage invoices, quotes and credit notes; export electronic invoices (ZUGFeRD / EN 16931); apply EU VAT logic (reverse charge, One-Stop-Shop, small-business rule); export to DATEV and CSV; use PDF templates; send invoices through your own connected email account; manage multiple companies; and invite team members and your accountant with role-based access.

The Service is a tool that produces documents and calculations. It does not provide tax or legal advice. You remain solely responsible for the correctness, completeness and legal and tax compliance of your invoices and other content.

4. Registration and activation

An account is required. New accounts are reviewed and activated by us before first use; we may decline activation at our discretion. You are responsible for keeping your credentials confidential and for all activity under your account.

5. Plans, prices and billing

The Service offers a free plan and paid plans (currently Pro at €19/month and Business at €49/month); the current prices are always shown on our pricing page. Prices are stated exclusive of any applicable taxes unless indicated otherwise.

Paid plans are provided for the chosen billing period and renew for successive periods until cancelled. Where billing is automated, payment is due in advance for each period; until automated billing is enabled, plans may be provisioned and invoiced by us manually. If a payment is overdue, we may suspend or downgrade the account after notice.

We may change plans, features and prices for future billing periods and will announce material changes in advance. Continued use after the change takes effect constitutes acceptance.

6. Acceptable use

You must not use the Service for unlawful purposes, to send unsolicited bulk email (spam) through connected accounts, to infringe third-party rights, or in a way that impairs or attempts to circumvent the operation or security of the Service.

When sending through connected email accounts, you are responsible for being authorised to contact the respective recipients. You are responsible for having a valid legal basis to process the personal data of your clients and contacts that you enter into the Service.

7. Third-party services

Optional features rely on third parties that you choose to enable: Google and Microsoft for sending email from your own account, and Anthropic for AI address assistance. Their respective terms apply to your use of those services. We are not responsible for third-party services or their availability.

8. Data processing

Where we process personal data of your clients and contacts on your behalf, we act as your processor and you are the controller. Details are set out in our Privacy Policy, and a data processing agreement (Art. 28 GDPR) is available on request.

9. Availability and maintenance

We aim for high availability but do not guarantee uninterrupted operation; downtime may occur due to maintenance, updates or third-party disruptions. We may modify, add or discontinue features, while preserving the core purpose of the Service.

10. Warranty and liability

We are liable without limitation for intent and gross negligence and for damages from injury to life, body or health. For slight negligence we are liable only for the breach of an essential contractual duty (a duty whose fulfilment makes the proper performance of the contract possible and on whose observance you may regularly rely), and such liability is limited to the foreseeable, contract-typical damage.

We are not liable for loss of data where the loss would have been avoided by you maintaining your own reasonable backups and exports, which the Service enables at any time. Any further liability is excluded to the extent permitted by applicable law.

11. Term and termination

The agreement runs for as long as your account exists. You may stop using the Service and delete your account — and thereby your data — at any time in the settings. We may terminate or suspend the agreement for good cause, in particular a material breach of these terms.

12. Operator rights and support access

We may suspend or restrict an account that violates these terms or applicable law. For support purposes our staff may access your account on your behalf (impersonation); such access is recorded in our audit log.

13. Changes to these terms

We may amend these terms. We will notify you of material changes in an appropriate manner; continued use after the changes take effect constitutes acceptance.

14. Final provisions

These terms are governed by the laws of Belize, and the place of jurisdiction is Belize, to the extent permitted by law. Mandatory data-protection and other mandatory rights of customers and of the data subjects whose data is processed remain unaffected.

Should any provision be or become invalid, the validity of the remaining provisions is not affected.